Customer Concerns

Customer Complaints

• If you wish to report a complaint about a replacement part, please send a message to nlyons@trailmobile.com or call 1-800-877-9797 ext. 229.

• If you wish to report a complaint about a Trailmobile brand trailer, please read the next paragraph, and then click here to go to the product complaint form.

The complaint form on the following screen allows you to describe your complaint by choosing from a list of problem areas and by describing your complaint in a text box. If you also enter the model and model year, this complaint will be reported to the National Hightway Traffic Safety Administration (NHTSA) pursuant to provisions of the Transportation Recall Enhancement, Accoutability and Documentation (TREAD) Act.

Although it is not required, you may also enter your name and address. If you want Trailmobile to contact you, you must also click "Yes" in the "Contact Me" selection.

If you prefer to make your complaint by phone, please call 1-800-823-3181 ext 223.